On behalf of the team at DCO Dental Group we would like to extend a warm welcome to our practice. We aim to provide a happy environment and take great pride in the quality of our dentistry. At DCO we believe that prevention is better than repair and it is our aim to prevent dental disease rather than treat it at a later date.
Caring for our patients - Great emphasis is placed on quality equipment with your safety and comfort in mind. We follow all recommended guidelines with regard to sterilization of instruments and use of disposable items. The whole team regularly attends training courses to enable us to keep up to date with the latest developments and provide you with the best service.
Timperley Practice
53c Mainwood Road, Timperley, Altrincham, Cheshire, WA15 7JW
Tel : 0161 9806745
Fax : 0161 9039029
Email : Dcodental@chessmail.co.uk
Opening Hours :
Mon 8am-8pm
Tues 8am-5pm
Wed 8am-8pm
Thurs 8am-8pm
Fri 8am-4pm
In the case of an emergency :
If you are in pain you will be seen on the same day
at the practice. If a dental emergency occurs outside of the practice
hours we have arranged for patients to be treated
via NHS direct on 0845 4647.
Sale Practice
1 Hope Road, Sale, Manchester M33 3AB
Tel : 0161 9627465
Fax : 0161 9052920
Email : dcodentalgroupsale@soegateway.com
Opening Hours :
Mon 8am-8pm
Tues 8am-8pm
Wed 8am-8pm
Thurs 8am-8pm
Fri 8am-4pm
In the case of an emergency :
If you are in pain you will be seen on the same day
at the practice. If a dental emergency occurs outside of the practice
hours we have arranged for patients to be treated
via NHS direct on 0845 4647.
Treatments
We offer a range of modern techniques that mean it is possible to improve your smile while achieve a long lasting natural appearance.
Veneers
Veneers provide a wafer thin tile to hide discolouration on teeth and close unsightly gaps with little work being needed on the tooth itself.
Crown
Crowns are a porcelain/metal cover for either a damaged or unsightly tooth. They are carefully crafted to look natural and blend in with surrounding teeth.
Bridges
We can fit a replacement tooth or teeth which are then carefully attached to adjacent teeth.
Dentures
We offer a full range of denture options to help achieve the most natural results.
Mouth Guards
We also offer custom fitted mouth guards that can be used to prevent injury during sports.
Implants
A dental implant is an artificial tooth root used in dentistry to support restorations that resemble a tooth or group of teeth.
Air Abrasion
A atraumatic process of effectively removing staining form teeth
Teeth Whitening
We offer a safe, non traumatic, affordable method of whitening teeth to improve your appearance
Clearstep orthodontics
A method of moving teeth using invisible appliances to improve their position.
Charges
You will pay one of the following three charges:
£17.50
This charge will include an examination, diagnosis and preventive care. If necessary, this will include X-rays, scale and polish, and planning for further treatment. Urgent and out-of-hours care will also cost £16.50
£48.00
This charge includes all necessary treatment covered by the £16.50 charge PLUS additional treatment such as fillings, root canal treatment or extractions.
£209.00
This charge includes all necessary treatment covered by the £16.50 and £45.60 charges PLUS more complex procedures such as crowns, dentures or bridges. If you need more treatment at the same charge level (e.g. an additional filling) within two months of seeing your dentist, this will be free of charge.
We accept all major credit cards and debit cards.
For more information on NHS dentistry and local services go to http://www.trafford-dentists.nhs.uk
Meet the Team
Dr Mark Dale BDS (N'cle), Dental Surgeon and Partner
GDC No. 81835
Mark qualified from the University of Newcastle upon Tyne in 2003 and worked in the north east as a general practitioner for a further 6 years. He has a keen interest in all aspects of restorative dentistry especially fixed and unfixed prosthodontics (bridges and dentures) and has undertaken postgraduate study in these areas.Mark relocated to Manchester in 2009 to establish The DCO Dental Group.
In his spare time he enjoys socialising with friends, playing golf and tennis.
Mark works at both Sale and Timperley practices
Simon Cove MSc BDS (N'cle) MFDS RCS Edin, Dental Surgeon and Partner
GDC No. 81834
Simon qualified from the University Newcastle upon Tyne in 2003. After undertaking a year of postgraduate study in general practice, he took up a post working in Oral and Facial surgery, firstly at the Sunderland Royal Hospital and then the Manchester Royal Infirmary. Simon returned to dental practice and helped to establish The DCO Dental Group in 2009.
Simon enjoys all aspects of dentistry but has a particular interest in surgery, be it wisdom tooth removal or placing dental implants.
Away from dentistry, Simon has a variety of interests, which include: (very) amateur dramatics, cooking and playing football and more recently a part-time journalism course.
Simon works at both the Sale and Timperley practices.
Dr Conor O'Neill BDS (N'cle), Dental Surgeon and Partner
GDC No. 81866
Conor qualified from the University of Newcastle upon Tyne in 2003. After spending a year undertaking postgraduate training he moved to London where he worked as general practitioner. During this 5 year period he undertook numerous postgraduate courses and study in restorative dentistry, especially endodontics (root fillings). He moved to Manchester to help establish The DCO Dental Group in 2009.
Conor is a member of the British Dental Association and Royal College of Surgeons.
In his spare time he enjoys playing golf, tennis, snowboarding and spending time with friends.
Conor works at both Sale and Timperley practices.
Dr Laura Rooney BchD (Leeds), Dental Surgeon
GDC No. 129295
After qualifying from the University of Leeds, Laura worked in general practice in Newcastle before joining DCO Dental Group as an associate in August 2009.
Laura is a friendly, patient dentist who enjoys all aspects of general dentistry with a particular interest in restorative dentistry and treating children.
She regularly attends postgraduate education courses and is currently studying towards her MJDF qualification.
Outside work Laura is a keen runner who enjoys traveling and socialising with friends.
Laura works at the Timperly Practice.
Dr Sadia Kanji BDS (Manc), MFDS RCS Edin, Dental Surgeon
GDC No. 113444
Sadia graduated in dentistry at the University of Manchester in 2007 and after qualification has worked in general dental practice.
Sadia enjoys all aspects of dentistry and is strongly committed to continual professional development as a means of delivering the highest standard of care and the latest techniques to patients. She obtained the Membership in the Faculty of Dental Surgery from the Royal College of Surgeons in Edinburgh in 2009 after a series of examinations. She has also undergone training to become a registered clearstep practitioner and is able to provide clear braces using this system.
Outside the practice Sadia enjoys spending time with friends and family, keeping fit at the gym and dining out.
Sadia works at the Sale practice
Nihad Vaid BDS (Manc), Dental Surgeon
GDC No. 113414
Nihad graduated from the University of Manchester and has been working in general practice since then. He has been working at DCO dental part-time since August 2009 and also works part-time at a practice in Liverpool.
Nihad has an interest in endodontics and is currently in his first year of a three year Masters program in Endodontics at the University of Lancaster.
Nihad is a member of the British Dental Association and the British Endodontic Society.
Outside he is a very active sportsman playing squash on a regular basis and going to the gym on most days.
Nihad works at the Sale Practice
Dr Christian Waith BDS (Manc) , Oral Surgeon
GDC No. 80485
Christian graduated with honours from Manchester University in 2002. He also won the Edgar Houghton restorative prize and the BDA Young Clinician award for Manchester. After VT he worked as a member of the Central Manchester maxillofacial team for three years during which time he passed the MFDS examination.
His maxillofacial work continued at locum registrar level (2nd on call cover) for a year at Walsgrave (Coventry) and the Royal Shrewsbury Hospital. After eighteen months as a Staff Grade (OMFS) at the Countess of Chester he became Speciality Dentist in Oral Surgery at Manchester Royal Infirmary and Manchester Dental Hospital. He is now a clinical teaching fellow and lecturer in oral surgery and sedation to MSc and undergraduate students.
Chris is a SAAD qualified sedationist who currently treats 2-300 sedation cases a year. He has also completed the TC Ucer dental implant certificate. He is a clinical for the Astra system, lectures for Geistlich Biomaterials and is active in postgraduate education both learning and teaching. He is a member of the BDA, BAOS, SAAD, ITI and ADI. He provides private MOS, sedation and implants in Manchester, Lancashire and Cheshire.
Christian works at the Sale practice.
Helen Carson BVM&S GPCert(FelP), Practice Manager
Helen graduated from The University of Edinburgh in 1998 with a degree in Veterinary Medicine and Surgery (credit). She then worked in veterinary practice for 12 years, with some time also spent working in the Healthcare PR and Communications industry.
Helen joined us in July 2010 as Practice Manager.
Dr Erreen Saleem , BDS Ncle 2006
GDC No. 103305
I graduated from the University of Newcastle upon Tyne in 2006 and have since worked in general practice in the North East of England before joining DCO Dental Group as an associate in June 2011, working at both Sale and Timperley practices.
I am fully committed to continuing professional development and actively participate in postgraduate dental education. I have completed a certificate course in practical restorative dentistry to further enhance my knowledge and was awarded a Diploma of Membership of the Joint Dental Faculties at The Royal College of Surgeons of England (MJDF RCS Eng) after successfully passing both parts of the MJDF examination in 2011.
Outside of work, I enjoy spending time with family and friends as well as travelling.
Alison Shaw,Assistant Practice Manager
Alison joined DCO Dental as a Trainee Dental Nurse in 2009, gaining her full qualification and registration as a Dental Nurse in 2010. In 2011, Alison stepped into the role of Assistant Practice Manager. Alison has also previously spent several years working in Retail Management.
Outside of work, Alison enjoys spending time with family and friends, dining out and travelling.
Contact Us
Sale Practice
Tel : 0161 9627465
Fax : 0161 9052920
Email : dcodentalgroupsale@soegateway.com
Timperley Practice
Tel : 0161 9806745
Fax : 0161 9039029
Email : Dcodental@chessmail.co.uk
In the case of an emergency- If you are in pain you will be seen on the same day at the practice. If a dental emergency occurs outside of the practice hours we have arranged for patients to be treated via NHS direct on 0845 4647.
If you have any suggestions or concerns about our practices- please contact Helen Carson at the Sale practice.
Main GDC office address
37 Wimpole Street, London, W1G 8DQ
www.gdc-uk.org
UK local rate : 0845 222 4141
From London : 020 7887 3800
From abroad : +44 20 7887 3800
Documents
Online Documents
You can download these documents and print them at home. This will speed up you next visit to us.
Download Instructions for Patients Undergoing Oral Surgery with Intravenous Sedation
Download Oral Surgery Aftercare Instructions
Oral Surgery
The oral surgery service is only accessible via referral from your dental surgeonInformation for Patients Undergoing Intravenous Sedation
About the procedure
You will be having your treatment under intravenous sedation to help you relax and remain calm. The sedative is given through a small needle in the back of your hand or your arm. Once you feel drowsy and relaxed your mouth will be numbed with local anaesthetic and treatment started. During the procedure you will feel peaceful and often unaware of what is going on. Many patients do not remember part, or all, of their procedure.
A small amount of bruising may occur at the site the needle is placed in your arm or back of your hand.
After the procedure you will be allowed to recover until you are fit enough to be discharged with your escort.
For any additional information please contact the surgery on: 0161 962 7465
Before the appointment
- On the day of your appointment you may eat and drink up to two hours before your appointment, but any meal should be light, e.g. tea,toast, juice. Diabetic patients need to consider their regimes accordingly.
- Remove any nail varnish.
- Do not consume alcohol for at least 8 hours before your procedure.
- You must be accompanied by a responsible adult (over 18 years old) who is able to wait with you, escort you home and stay with you for the rest of the day. If this is not organized we cannot perform your procedure.
- Please make your own arrangements for transport home following your procedure. This should either be by car or taxi. Do not drive or use public transport.
- All routine medication should be taken as usual. Any medication you are taking should be brought with you (unless needed to be kept refrigerated) and discussed with the dental team before your sedation begins, e.g. medications for diabetes or asthma.
- Please inform us if you may be pregnant.
- Any illness occurring before the appointment should be reported.
- If you have any questions about the procedure please ask before the sedation and treatment starts.
Following treatment
Although you think you have recovered quite quickly, the effects of your sedation may not have worn of completely until the next day. For the first 24 hours after the procedure it is important that you:
- Do not consume any alcohol
- Go home with your escort and rest quietly for the rest of the day
- Do not drive a vehicle or operate machinery
- Do not go out alone
- Do not make important decisions such as purchasing expensive items or signing important documents.
- Do not worry if you have difficulty remembering what has happened. This is called amnesia and is very common after sedation.
- Please take any medication you have been prescribed as directed, remember to always read the instruction label.
Local anaesthetic will be used to numb areas of your mouth. Until normal feeling returns:
- Take care not to chew your lips or cheeks as this can result in ulceration or soreness.
- Make sure that food and drink is not too hot as you may burn the numbed areas without feeling it.
Aftercare
Your mouth may ooze some blood after the procedure. To reduce this to a minimum it is recommended that for the first 24 hours:
- Do not rinse your mouth with water or mouthwash
- Only have cold drinks and cool soft food. Avoid hot drinks and food
- Do not hold anything against the side of your face
- Avoid excessive exercise
- Do not smoke or drink alcohol
After 24 hours you can brush your teeth and use warm salt water mouthwashes after meals for 3-4 days. This is made by mixing 1 level teaspoon of salt into a glass of warm water. Use this solution to gently bathe the operation site for several minutes.
If the bleeding seems quite heavy:
- Roll up a clean cotton handkerchief or tea towel
- Place it over the wound
- Bite hard on it for 15 minutes
- Don't use tissue or cotton wool as pieces may get left in the wound
- This can be done up to three times. If bleeding continues call [telephone number] for advice.
Any discomfort or stiffness should start to settle within 3 - 4 days. If you have any numbness or altered sensation affecting your tongue, lip or chin persisting for more than 1 hour please call 0161 962 7465 for advice. Pain relief such as ibruprofen or paracetamol can be taken as instructed on the packet instructions, as long as you have no medical conditions which mean that you can't take these medications. If in doubt please contact us or your GP.
All this information can be downloaded from our online document section.
Information for Patients Undergoing Oral Surgery WITHOUT Intravenous Sedation
Preparing for your operation
Your surgeon or dentist will explain how to prepare for your operation. For example, if you smoke you will be asked to stop, as smoking increases your risk of getting a wound infection and slows your recovery.
You will be given local anesthesia, this completely blocks feeling in the gum and allows for a painless procedure. You may be asked to sign a consent form. This confirms that you understand the risks, benefits and possible alternatives to the procedure and have given your permission for it to go ahead.
Following treatment
Local anesthetic will be used to numb areas of your mouth. Until normal feeling returns:
- Take care not to chew your lips or cheeks as this can result in ulceration or soreness.
- Make sure that food and drink is not too hot as you may burn the numbed areas without feeling it.
Aftercare
Your mouth may ooze some blood after the procedure. To reduce this to a minimum it is recommended that for the first 24 hours:
- Do not rinse your mouth with water or mouthwash
- Only have cold drinks and cool soft food. Avoid hot drinks and food
- Do not hold anything against the side of your face
- Avoid excessive exercise
- Do not smoke or drink alcohol
After 24 hours you can brush your teeth and use warm salt water mouthwashes after meals for 3-4 days. This is made by mixing 1 level teaspoon of salt into a glass of warm water. Use this solution to gently bathe the operation site for several minutes.
If the bleeding seems quite heavy:
- Roll up a clean cotton handkerchief or tea towel
- Place it over the wound
- Bite hard on it for 15 minutes
- Don't use tissue or cotton wool as pieces may get left in the wound
- This can be done up to three times. If bleeding continues call [telephone number] for advice.
Any discomfort or stiffness should start to settle within 3 - 4 days. If you have any numbness or altered sensation affecting your tongue, lip or chin persisting for more than 1 hour please call 0161 962 7465 for advice. Pain relief such as ibruprofen or paracetamol can be taken as instructed on the packet instructions, as long as you have no medical conditions which mean that you can't take these medications. If in doubt please contact us or your GP.
All this information can be downloaded from our online document section.
Our commitment to you
We
- involve patients in making decisions about their treatment
- provide a personalised treatment plan
- provide a safe and caring environment to provide dental care
- ensure disabled access and parking
- involve you in choosing your dentist
- respect patients privacy, dignity and independence
- take into account patients views and experiences when planning how we deliver our service
Complaints
At DCO Dental Group we take complaints very seriously indeed and try to ensure that all our patients are pleased with their experience of our service.
If you have a complaint please contact Helen Carson our Practice Manager.
Data Protection
We take care to keep the information you provide to us with confidential and secure. We comply with the Data Protection Act 1998 and will not share this information with any other party. Please contact Helen Carson for any further information, or if you have any questions regarding this.
Your commitment to us:
We expect you to:
- participate in your dental treatment, for example advice about prevention and diet that we have asked you to continue at home
- arrive on time for your appointment.
- give at least 24 hours notice if you are unable to keep your appointment. If you fail to attend two appointments, or cancel three appointments at short notice (less than 24 hours before an appointment) within a twelve month period we may remove you from the patient list.
- advise us of any changes to your contact details (address, telephone numbers, email) to help us keep our records up to date and ensure that we are able to contact you.
We enforce a zero tolerance policy to aggression or violence within our practice and patients who behave in such a way will be removed from the patient list and Trafford PCT will be informed of the incident.
Frequently Asked Questions
How do I register at the practice?
To be registered at DCO Dental Group you have to be seen for a new patient examination and assessment appointment. Completing a medical history questionnaire sheet does not constitute registration. They are provided prior to your first appointment to make your this visit easier.
To stay registered at the practice it is necessary to keep up with the recalls that have been set by your dentist.
What do I need for my first visit?
A fully completed medical history questionnaire, with all the medication you are taking listed. Please make sure to complete the contact details section including email and GP section. Medical histories can be downloaded from the 'downloadable documents' section. Also bring any proof of benefits that you receive.
Why must I sign a medical history questionnaire every time I visit?
It is good practice and a professional requirement that we check you medical history each time you attend. This means that the dentists can tailor treatment depending on medication or medical conditions specific to each patient. These can both change between appointments and it can be easy to forget to tell your dentist of these changes. It is practice policy to complete a new medical history questionnaire each year. We have to be able to prove that we have done this that is why we ask you to sign it.
Medical history questionnaires are also useful for keeping your contact details up to date.
Will I be seen on time?
We endeavour to remain punctual for our appointment times by ensuring a full compliment of staff and maintaining all the surgery equipment to the highest standards. Our staff will inform you if we are going to be over 20 minutes late.
We regularly audit our appointment times, looking for ways to reduce delays, but inevitably we occasionally run late. This may be due to complex procedures taking longer than anticipated or sometimes other patients being late. If five patients are 10 minutes late within a session then the dentist will run 50 minutes late, please bear this in mind.
What happens if I arrive late?
We will always try to see you if possible. It depends on how late you arrive and the nature of your appointment. For complex treatment, which is very often time consuming (e.g. root fillings), it is likely that you will have to be rescheduled. If you anticipate being late please phone us and let us know as we may be able to offer an alternative appointment on the same day that will be more convenient.
What happens if I miss or cancel an appointment with short notice?
NHS guidelines prevent us from charging for missed appointments. Therefore if you miss two appointments or cancel without 24 hours notice in a year you will be de-registered.
How long do I have to wait to be seen?
An initial assessment can usual be scheduled within a week. For treatment we aim to for no longer than a 2 week wait for an appointment. However, certain times of the day such as the start and end of the clinics are busier and the wait will be longer, Please be mindful of school holidays as these periods tend to get booked up more in advance.
We aim to see emergency patients the same day if possible.
How often should I have a dental checkup?
Your dentist will determine your recall period. This can be can be anything between 3 months and 2 years. The interval is dependent upon numerous factors including your dental history, dental decay rate, medical history and social history as well as tobacco and alcohol consumption. We follow current NICE guidelines regarding recall intervals.
Why do I have to fill in a blue form?
This is a legal requirement for every NHS course of treatment.
Can I book a scale and polish?
You need to be prescribed a scale and polish so will have to consult your dentist prior to seeing the therapist.
Will I have treatment on my first visit?
Generally not. The first appointment is to assess your mouth and determine if any treatment is required. During this appointment we will chart the condition of your teeth. A treatment plan will be formulated and options discussed with you, giving you all the options open to you.
Can I join the practice if I live outside the area?
Yes
Does your practice perform implants?
Our practice is able to provide an implant service by a specialist dentist. Please refer to the implant section for more information.
Are implants available on the NHS?
Only in extreme circumstances and based on individual circumstances. For further information please discuss this matter with your dentist.
Is there finance available for more costly treatments expensive items of treatment such as implants?
Yes, for treatments costing over £500, a competitive repayment scheme is available. Please ask your dentist for more information.
Do you provide a service for root fillings?
Yes, however we are unable to replace existing root fillings. These cases are referred to a specialist.
How long does it take to construct a denture?
In general, construction of a denture requires four appointments divided over the course of a month. The process involves taking moulds of the mouth, measurement of the jaw, ascertaining the correct tooth tone, and preparation of the denture.
What is the waiting time to see an NHS specialist?
Waiting time is on average 6-8 weeks following a referral to an NHS specialist, although this is subject to variation beyond our control. We endeavor to refer you to a specialist in your locality.
Do you provide a tooth whitening service?
Yes, this service is available at DCO Dental Group. Tooth whitening is however not an NHS service. For more information please consult your dentist.
Can you straighten teeth?
We can straighten most cases using the Clearstep system. Please speak to your dentist for details.
When do I pay for treatment?
For band 1 and 2 NHS treatment we take payment before the treatment. For band 3 we will take a £100 deposit followed by the reminder at the start of the last appointment.
Do I have to pay for an emergency appointment?
Generally you will have to pay band 1, which is £17.50 for an emergency appointment.
Where do I call if I need dental treatment and the practice is closed?
Our practices open at 8 am and do a number of late evenings. Should you need emergency treatment outside of our opening hours then you can contact NHS direct on 0845 46 47
What do I do if I have any suggestions or complaints about our practice?
We welcome patient comments. We strive to provide optimal care and are always looking for ways in which to improve our practice. Please send your suggestions or complaints to Helen Carson, DCO practice manager.